SkyCrown Casino Terms and Conditions

Welcome to SkyCrown Casino. These Terms and Conditions govern your access to and use of the SkyCrown Casino website at skycrown.com, including all games, promotions, and services we offer. By registering an account or accessing our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before using any part of our services.

1. About Us

At SkyCrown, we operate under the name SkyCrown Casino, owned and managed by Metlait SRL, a company incorporated in Costa Rica under registration number 3-102-911867. Our online casino is licensed and regulated by the Tobique Gaming Commission under E-gaming Licence No. 0000064. We are committed to providing a safe, fair, and responsible gaming environment for all eligible players.

2. Eligibility and Account Registration

To use our services at SkyCrown Casino, you must meet the following eligibility requirements. We strictly enforce these conditions to ensure compliance with applicable regulations and to protect vulnerable individuals.

You must be at least 18 years of age or the minimum legal gambling age in your jurisdiction, whichever is higher.
You must not be a resident of or accessing our services from any restricted country listed in our policy, including but not limited to the United States, United Kingdom, Russia, Ukraine, Netherlands, and other jurisdictions where our services are not permitted.
You may only hold one account with us. Duplicate accounts are strictly prohibited and may result in immediate termination.
All information you provide during registration must be accurate, complete, and kept up to date.
You must not be on any self-exclusion list or otherwise prohibited from gambling by a relevant authority.

We reserve the right to verify your identity at any time. Failure to provide satisfactory verification documents may result in the suspension or permanent closure of your account.

3. Account Security and Login

You are fully responsible for maintaining the confidentiality of your SkyCrown Casino login credentials. Whether you access us via desktop, the SkyCrown Casino app, or any other supported platform, you must ensure your account details remain secure at all times.

You must not share your password with any third party.
We recommend enabling all available security features provided on our platform.
If you suspect unauthorised access to your account, contact us immediately at support@skycrown.com.
We will not be held liable for any losses arising from your failure to protect your login credentials.

4. Deposits and Withdrawals

At Sky Crown Casino, we support over 30 payment methods to ensure convenient and flexible transactions for our players. These include major cards such as Visa, Mastercard, and Maestro, as well as e-wallets including Skrill, Neteller, MiFinity, and MuchBetter. We also accept a wide range of cryptocurrencies including BTC, ETH, LTC, USDT, XRP, and others.

4.1 Deposits

Our minimum deposit amount is €20, or the equivalent in your selected currency.
Cryptocurrency deposits are accepted from approximately €20 equivalent.
We support currencies including EUR, USD, CAD, AUD, NZD, NOK, BTC, ETH, and many others.
Deposits are generally credited instantly; however, processing times may vary by method.

4.2 Withdrawals

Our minimum withdrawal amount is €20.
We apply withdrawal limits of €5,000 per day, €10,000 per week, and €30,000 per month.
Individual transactions are capped at €4,000–€5,000; progressive jackpot winnings are paid in full.
Withdrawal methods include Visa, Mastercard, Bank Transfer, Skrill, MiFinity, and all supported cryptocurrencies.
Verified accounts typically receive payouts within 10–15 minutes. Bank transfers may take up to 3 business days.
We may require identity verification before processing any withdrawal request.

5. Bonuses and Promotions

Here at SkyCrown, we offer a generous welcome package and a wide range of ongoing promotions. All bonuses are subject to specific terms, including wagering requirements that must be met before any winnings can be withdrawn.

5.1 Welcome Offer

Our welcome pack provides up to €5,000 and 400 Free Spins across your first four deposits:

1st Deposit: 120% up to €500 + 125 Free Spins (use code: SKYFUN)
2nd Deposit: 100% up to €1,000 + 75 Free Spins (use code: ROYAL75)
3rd Deposit: 50% up to €1,000 + 50 Free Spins (use code: NOBLE50)
4th Deposit: 150% up to €2,500 + 150 Free Spins (use code: CROWN)

A 40x wagering requirement applies to all welcome bonus funds and free spin winnings. We reserve the right to modify, suspend, or cancel any promotion at our discretion and without prior notice.

5.2 Ongoing Promotions

At Sky Crown, we reward loyal players with a variety of recurring promotions, including Spin & Win Mondays (up to 100 FS), Midweek Magic on Wednesdays, Friday Fiesta (up to 99 FS), Super Spin Saturday, and our Huge Sunday Bonus. We also offer a 10% Weekly Sky Cashback, 10% Weekly Live Cashback, and a Royal Spin Draw lottery. Bonus abuse, including exploiting promotions through multiple accounts or irregular play patterns, will result in the forfeiture of all bonuses and potential account closure.

6. Games and Fairness

Our SkyCrown Casino online library features over 7,000 games from leading software providers including Pragmatic Play, NetEnt, Play'n GO, Big Time Gaming, Push Gaming, BGaming, Booming, Playson, and many others. We offer slots, live casino games (blackjack, roulette, baccarat, dice duel), table games, jackpot slots, bonus buy titles, instant win games, video poker, scratch cards, and more.

All games available on our platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. We do not manipulate game results and are committed to offering a transparent and trustworthy gaming environment.

7. Loyalty Program and VIP

We at SkyCrown reward dedicated players through our Loyalty Program, which features 10 levels and a Comp Points system. You earn 1 Comp Point for every €10 wagered on eligible games. Points can be exchanged for bonus funds or other rewards at the applicable rate. Our invitation-only VIP programme offers exclusive benefits including a personal account manager, prioritised payouts, and enhanced weekly cashback.

8. Responsible Gaming

At Sky Crown, we are committed to promoting responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time limits, cool-off periods, and self-exclusion options. If you feel that your gambling has become problematic, we urge you to contact our support team immediately or reach out to a recognised responsible gaming organisation. We take all such requests seriously and act promptly to assist affected players.

9. Prohibited Activities

When using our services, you must not engage in any of the following activities:

Fraudulent transactions or chargebacks
Money laundering or any other illegal financial activity
Collusion with other players or manipulation of game outcomes
Use of automated software, bots, or any form of artificial intelligence to gain an unfair advantage
Accessing our platform from a restricted jurisdiction
Creating multiple accounts or misrepresenting your identity

We reserve the right to void winnings, suspend accounts, and report suspicious activity to relevant authorities where necessary.

10. Limitation of Liability

Our SkyCrown Casino website and all services are provided on an "as is" basis. While we strive for uninterrupted access, we do not guarantee that our platform will be free from errors, interruptions, or technical issues. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, including but not limited to loss of winnings due to technical failures beyond our reasonable control.

11. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will notify registered users through email or a prominent notice on our website. Your continued use of our Sky Crown online casino following such notification constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.

12. Contact Us

If you have any questions about these Terms and Conditions or any aspect of your experience with us, our customer support team is available 24/7 via live chat on our website or by email at support@skycrown.com. VIP members may also contact us through our dedicated WhatsApp channel. We are here to help and aim to respond to all enquiries promptly and professionally.

Content updated: July 23, 2026